I get emails from time to time with questions that stem from the articles or the podcast. This was a great question, but I was not the best person to answer it. I reached out to Jeff Neiman, our resident HVAC School chiller tech, and he answered it. Here is the question: Hello Bryan, Thanks […]

There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

Every gas furnace data plate/tag has a specification for the temperature rise through that furnace. It is shown in a range like 50-80° or 45-75°. Those first two numbers are the lowest recommended temperature rise; the highest allowed temperature rise through the furnace is usually a 30° difference. When possible, we want to get the rise […]