Deburring copper tubing (often called reaming) is the practice of running a blade around the inside of tubing after you cut it to remove the burr edge from the inside. It's an important practice and should be performed whenever possible. Deburring reduces turbulence inside the lines, as burrs can cause turbulence. HOWEVER… YOU MUST MAKE […]

Callbacks are horrible. They kill the trade from every possible angle. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you are no better than their cousin the maintenance man, or worse, the […]

Maintenance is not the sexiest part of our trade, and that’s ok. There really aren’t that many parts of our trade that are sexy, to be honest. Maybe maintenance is just the lowest on the totem pole. It can be easy to get into a routine of plowing through one after another, trying to check […]