In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]

This article is written by one of the smartest guys I know online, Neil Comparetto. Thanks, Neil! Recently, I posted a question in the HVAC School Group on Facebook that went like this: “When designing a residential duct system, what friction rate do you use?” As of writing this, only one answer was correct according […]

Travel back in time with me to 2001. I was a young tech, proving my salt out there in the big world of commercial RTU maintenance. One of the steps in the Fall PM list was “test aux heat,” and by golly, that's what I was going to do! I was on the roof of […]