This tip was written by a 19-year service tech, Frank Mashione. Thanks, Frank. Here is a tech tip from the field that had stumped me. Luckily for me, I knew the right person to call to get back on track. This business has complained about heat calls for quite a while. I have heard other […]

Please note: There have been some legitimate questions about a few of the points in this article and the diagrams. While Justin Skinner is an experienced tech and totally qualified to write this article, we will be specifically looking into the question of the best location of the circulator pump and addressing the “point of […]

When someone says there is no such thing as “cold,” only the absence of heat, you can point out that while cold is the absence of heat… absolute zero is the definition of COLD. The third law of thermodynamics addresses the absence of heat and what that means for entropy. It implies that absolute zero […]