This tip was written by a 19-year service tech, Frank Mashione. Thanks, Frank. Here is a tech tip from the field that had stumped me. Luckily for me, I knew the right person to call to get back on track. This business has complained about heat calls for quite a while. I have heard other […]

We keep two-pole, 40-amp 24v coil contactors on all of our vans. They are versatile and reliable, and you can replace most residential A/C contactors with them. There are a few things to watch for, though, especially when you have a crankcase heater. Many brands power the crankcase heater constantly and shut it on and […]

I started working as a tech when I was 17 years old, fresh out of trade school. My first winter out on my own, I went to a service call in an older part of Orlando, a part of town I had never worked in before. It was an especially cold winter that year, and […]