First, here's a quick summary of the role of oil in the refrigerant circuit: The compressor requires oil for the lubrication of the moving parts in the compressor. We would keep 100% of the oil in the compressor if we could. However, that is generally unrealistic. So, we need to utilize oils and oil strategies […]

When you think of a salesman, what comes to mind? Do you imagine a quiet person who helps you solve your problems by listening and evaluating you as a customer? Probably not.  When most people hear the word ‘salesman,' they imagine a flashy personality who will talk to you for hours to try to get […]

Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]