When I first started in the trade, we used to run into shielded control wires on the Carrier Comfort Zone 1 zoning systems and also on a Carrier VVT system I used to maintain at a bank. I knew it has something to do with electrical “noise” and that communicating systems often called for it, […]

Have you ever noticed that the more you're required to speed up to get all your work done in a day, the more the cleanliness of your work vehicle suffers? Some techs won't clean their vans, no matter how slow or busy the schedule gets, but most of us prefer a clean and organized vehicle. […]

In our line of work, it's all too easy to let your bad experiences inform your present and future experiences. That is especially true if you have a high emotional range. Having “emotional range” is a polite way of saying that you're a bit up and down (maybe even neurotic). We don’t believe that sensitivity […]