It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

Sometimes I beat around the bush too much in these tech tips, so let's get down to the nitty-gritty! (As Nacho Libre would say.) Humidity inside a home should be maintained between 30% and 60% relative humidity. I like to shoot for 50% in humid climates when possible (and by possible, I mean financially feasible […]

The suction line accumulator is designed to keep liquid refrigerant from entering the compressor while still allowing for oil return. The trouble is that if the oil return port/screen clogs, the accumulator can fill with oil and actually cause the compressor to fail. In addition to that, it can hold contaminated oil in a burnout. […]