Ductless systems didn’t gain popularity in North America until relatively recently. However, it’s no surprise that they’re becoming quite common. They are quiet, efficient, and well worth the price in the long run. Highwall ductless systems have their downsides, though. When they get dirty, they can spread gunk beneath them and make a room smell […]

I hear many techs complain about the finicky and ineffective nature of electronic leak detection—so much so that some claim that it is a waste of time altogether. We recently located a leak inside the fins of a ductless evaporator coil—pinpointed to an exact spot—using an electronic leak detector. For demonstration purposes, we took that […]

This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]