It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

A guide to the “House As A System” approach to understanding comfort, IAQ, durability, and energy consumption issues caused by building air leakage and HVAC-driven pressure imbalances in single-family homes. This article is a collaborative effort between Sam Myers of Retrotec and Genry Garcia of Comfort Dynamics, Inc. Sam and Genry will be giving a […]

This is ANOTHER series by Senior Refrigeration Tech (and prolific writer) Jeremy Smith. Pay attention to this one, folks. I know rigging and safe lifting practices may be boring to some of you, but it could very well save your back or your life. Disclaimer This article is written by a technician representing his real-world […]