Before we jump into the stuff that will make folks angry, let's start with some common ground. Most of us can probably agree that the desired result of education in the trades is: Knowing what you are doing and doing it as safely, efficiently, and correctly as possible. If we can agree that we all […]

I was walking around at the AHR conference today, and I stopped at the booth of a popular hard start kit manufacturer (especially popular with white-shirt sales techs). I listened to the guy behind the booth “training” some municipal maintenance techs on the use of his hard start kit. (To be fair, I actually think […]

I wrote this years ago, but now this feels like a season of tough decisions. I hope this helps. When you run a small business, you are called upon to make hundreds of decisions, both large and small, but sometimes, there comes a tough decision you REALLY don’t want to make. It’s times like these […]