I wrote this years ago, but now this feels like a season of tough decisions. I hope this helps. When you run a small business, you are called upon to make hundreds of decisions, both large and small, but sometimes, there comes a tough decision you REALLY don’t want to make. It’s times like these […]

In air conditioning service, we don't always see systems with accumulators. In fact, they are pretty uncommon unless you work on a lot of heat pumps. However, as heat pumps gain popularity, charging systems with accumulators will be a good skill to have in your tool bag. We are Carrier dealers in Florida, so we […]

I knew a tech when I was just starting who was hands down, no questions asked, the best technician at the company I worked. EVERYONE, we are talking over 60 techs… we all knew it. His name was Mike Gilford. Being the little brown-nosing ladder climber I was, I made a complete study of Mike […]