There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

I hear the following phrase a lot: It's the amperage that kills you, not the voltage. While there is truth to the statement, it is sort of like saying, “It's the size of the vehicle, not the speed that kills you when it hits you.” OK, so that's a pretty bad example, but hopefully, it […]

Note: My brother Nathan wrote this a few years back, and I only did some minor editing. A pool heat pump is essentially a water-cooled air conditioner in reverse. It usually has a large air evaporator on the outside that looks like a condenser coil and a heat exchanger (usually tube-in-tube) on the inside. A […]