This article was inspired by a recent short podcast episode covering a common issue among leaders, creatives, and technicians who try new things. You can listen to that podcast HERE. Maybe you’ve had a time in your life where you felt like a pretender. You’re really not as knowledgeable as people think, and they wouldn’t […]

I received an email from a podcast listener with some furnace-related questions. Based on the nature of the questions, I figured it would be better to ask an experienced furnace tech. Benoît Mongeau agreed to help by answering the questions.  My name is Matt and I am a newer tech (fully licensed this September, have […]

This article is part 5 of a 5-part series on troubleshooting by Senior Refrigeration and HVAC tech Jeremy Smith. This step might be the most challenging part of troubleshooting. We've got a “Most Likely candidate” for the trouble, but we don't know for certain that's what is wrong. So, we have to combine our customer […]