“It is only through the enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone.”  —Frederick Taylor “The objective of education is not to fit […]

Let's start with the basics. Water freezes at 32° Fahrenheit (0° Celsius) at sea level and at atmospheric pressure. When any surface is below that temperature, and the air around it contains moisture, ice/frost will form. In some situations, ice is to be expected, such as in refrigeration evaporators and exposed portions of the refrigeration […]

In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]