Yeah? Well, how do you know? What should they be? What are the outdoor and return air temperatures? What SEER rating is the equipment?  These are the questions I ask every single time a technician says the phrase,  “But the pressures look good for [insert refrigerant of choice here].”  When they can’t answer the questions […]

There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

This tip will be like an episode of Columbo; we will start with the what and who and then get to the why. Don't pump down a scroll into a vacuum. Don't run a scroll in a vacuum. Don't run a high voltage megohmmeter or Hi-pot test on a scroll (As a general rule, don't […]