It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

So many techs are OBSESSED with how to set a charge rather than understanding all of the readings, specs, and system conditions that go into optimum system performance. Before “setting the charge,” I suggest (nay, I REQUIRE) that you do a full visual inspection of the system, have an understanding of the initial factory charge […]

This tech tip was a COMMENT on a Facebook question about how ductless systems achieve some of their high-efficiency numbers at the expense of dehumidification. This was the question: Bryan Orr mentioned that multi-stage mini splits often do very little latent cooling (dehumidification) because on low speed the manufacturers all “let the evaporator float, which […]