There are two camps I've run into regarding cracked heat exchanger diagnosis. There are those who look for it everywhere and those who dismiss it and never look. I will start by saying that everything I write here is my own opinion and experience. Because this is such a hot-button topic, don't take my word […]

Even though there will almost surely be a healthy demand for HVAC service businesses, any service business is still at risk of going under. Most of the trouble comes down to money mismanagement or misunderstanding. The good news is that the risks are avoidable with proper education and care. We aren’t accountants or lawyers, but […]

The old adage goes: “When all you have is a hammer, everything looks like a nail.”  For some techs I know, even having a hammer can be challenging. I was pretty new in business, and my first real “employee” hire in the HVAC part of Kalos was my brother, Nathan. Many of you know him, […]