This article was written by Senior Refrigeration Tech Jeremy Smith. Before we get to it, I want to remind you that ALL of the tech tips are available in chronological order HERE, and you can sort through them alphabetically by selecting the letters and numbers above the tips. It's a great link to share with […]

The Sleeper  The year was 2002, and I was 20 years old. I had a helper named Clay, and he was a really nice guy, probably 15 years my senior, already with streaks of grey in his hair with a way of making you feel at ease—so very at ease. OK, he was sleeping most […]

For years, I've worked with and around people who view work, problems, and goals differently than I do. I've often told my wife that I have an issue managing and leading administrators, salespeople, and other inside staff. Why? It's because I just don't communicate in a way they seem to like. It's been 20 years […]