At the time of the publication of this article, COVID-19 (coronavirus) is spreading across the world at an alarming rate, and many people have self-quarantined to help slow or stop the spread of the virus. These precautionary measures are prudent and responsible. However, with the increased amount of time people spend inside their homes, there […]

Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]

Every piece of air conditioning equipment can move a certain amount of heat BTUs (British Thermal Units) at set conditions. In most cases, during the cooling mode, a portion of those BTUs will go toward changing the temperature of the air, and a part will go toward changing vapor water in the air into water […]