This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]

A few years ago, a friend of mine, Clive Mitchell, aka Big Clive, explained the Dunning-Kruger concept while he was a guest on my YouTube-based podcast, “HVAC Overtime.” Clive is another content creator on YouTube specializing in technical videos where he reverse-engineers electronic devices. Clive has a very analytical mind; he sees patterns in people […]

This article is written by one of the smartest guys I know online, Neil Comparetto. Thanks, Neil! Recently, I posted a question in the HVAC School Group on Facebook that went like this: “When designing a residential duct system, what friction rate do you use?” As of writing this, only one answer was correct according […]