There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

Here is another great explanation from Michael Housh of Housh Home Energy in Ohio. Thanks, Michael! I’m going to lay out and compare the sensible heat rate equations for both the air-side and water-side of HVAC to help draw similarities and dive deeper into the science behind these equations. This is the beginning of a […]

  Every contractor is different. I get that. We don't all need to do everything the same way or include the same services with repairs, but there are some “best practices” that can save you a lot of heartache before, during, and after you make a big repair. Catch it During Diagnosis Let's say you […]