In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]

The grounding and bonding process is important, and it's a fairly broad topic. In HVAC/R, we generally just need to make sure that we properly connect the conductors (wires) provided to the proper connection points in the equipment and occasionally the disconnects. These connection lugs or green screws are rated for grounding so long as […]

My friend Ami Slavin requested that I write about this important topic in response to the horrifying videos showing up online of death and gore associated with compressors exploding. He pointed out that the “diesel effect” can be the cause, so let's explore what may be—and likely is—leading to these horrible incidents. In a diesel […]