When replacing a furnace or air handler for a customer, there is nothing worse than starting up the equipment and having it sound like the latest SpaceX rocket taking off. You insert your static pressure probes into the duct, and your stomach drops as you read the numbers.  You realize the new high-end system you’ve […]

How do we decide what to spend our time and attention on as technicians? What is truly important and what isn’t? At least here in Texas, the answer changes seasonally. When it’s 100 degrees outside, your priorities shift from long conversations about people’s pets to conveying necessary information about system problems so we can get […]

So, here's the thing. When I was a kid, I got to go skiing in the Rockies a few times. Sounds great, right? Well, yeah, the skiing was fantastic, but the dry air at those higher elevations? the dryness and the lack of oxygen combined felt like breathing vapor beef jerky. Cut to me getting […]