As an A/C tech, I can sometimes get the terms “defrost termination” and “defrost fail-safe” mixed up because they sound pretty similar. Before we cover these terms, let's set the basic defrost groundwork for refrigeration (coolers and freezers). Defrost is accomplished in one of a few ways; these first two only apply to “coolers” where […]

Spring and fall are the seasons where all service technicians get turned into janitors. Some techs see this as a chore and don’t particularly enjoy the routines of checklist maintenance. However, it is important to remember that the “shoulder seasons” provide an opportunity for us to perform vital maintenance on systems in order to keep […]

If you remember my recent article on the company that went to my friend's house for a PM and did nothing but leave a system quote. Well, it got worse… My friend Josh left them a D-rated review on a popular review site, and the owner of the company responded with… an apology? A bottle […]