It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

This article was written by my buddy and Canadian Supertech Tim Tanguay. Thanks, Tim! This P/E chart shows R410a at 100°F saturated condensing temp, 10°F SC, 40°F saturated suction temp, 20°F SH at the compressor. The green highlighted thumb shape is the saturation zone. Everything that occurs in the saturation zone is a latent (change […]

Many in our industry can misunderstand the differences between temperature and heat, although these are related. Substances are composed of many moving molecules that change their speed as they release or gain heat. When we heat a glass of water in a microwave, its molecules start to move more quickly. The velocity increase results in […]