We all know (or should know) that venting refrigerant is a big no-no and can result in trouble from the EPA. There are many other potential violations, but two of them can easily occur if you aren't thinking ahead at the disposal of mercury and oil. Mercury is found in fairly large quantities in the […]

Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]

I see a lot of techs and installers use tape over foam tubing insulation joints (Rubbatex, Armaflex, etc.) rather than using the glue that is designed for it. Some of them use tape because they don't know the glue exists; some use tape because it's what they happen to have on the truck, and others […]