Proper sizing and orientation of grilles, registers, and diffusers may seem like such a simple thing, but it's an area where confusion and mistakes are commonly made. First, let's define some terms. Return  A return draws air into a return duct system with negative pressure compared to the space, usually via a fixed “grille” (also […]

This article was written by senior furnace tech Benoît (Ben) Mongeau. Ben hails from the frozen tundra of Ontario, Canada, where high-efficiency gas furnaces are commonplace. While some codes and practices may be different from the US, I find that most of it is common sense and translates pretty well. One glaring difference between Canada […]

I knew a tech when I was just starting who was hands down, no questions asked, the best technician at the company I worked. EVERYONE, we are talking over 60 techs… we all knew it. His name was Mike Gilford. Being the little brown-nosing ladder climber I was, I made a complete study of Mike […]