See the photo above? This is a unit we (my company) serviced for a commercial customer. It doesn't matter if we aligned the belt, dialed in the charge, cleaned the condenser (using THIS thorough process), and got the drain pan clean. We look like dummies because the panel fell off. Also, as you may notice, […]

Service valves are so basic, and we see them with such regularity that we can miss them altogether. Before I give the tips, I want to address the tech who tells the customer it was “probably the service valve” or “the caps were loose” as a plausible reason for a leak without actually making a […]

My goal in this tech tip is to help those who struggle to understand heat pumps get their heads around them as quickly as possible and understand some of the things a tech needs to know about them. The basic idea of a heat pump is to use the compression refrigeration cycle to move heat […]