“Haven’t you heard?! Air conditioning is a fundamental human right! If you don’t support my right to have air conditioning 24/7, then you’re an awful human being!” Okay, that impression of an entitled customer is a bit of an exaggeration, but it is true that customers have high expectations for service workers.  But can we […]

The title says it all. It should be one of the first things you learn when you started. However, I have seen a lot of experienced techs who seldom (if ever) do it. When connecting to a tank, purge your hose by cracking the center connection at the manifold for a second. When connecting to […]

Fenestration is a fancy architectural term that means “openings in the outside of the building.” You will see this word a lot when you read ACCA manual J or when you are doing a manual J load calculation. Fenestration loads include heat losses and gain through windows, doors, skylights, etc., and they can make up […]