This topic came up because I was testing out the new MR45 digital recovery machine. That machine goes off by itself when it hits a 20″ Hg vacuum. It's a cool feature, but it is good to know when that level of vacuum is overkill and when it's not enough according to EPA requirements. You […]

How do we decide what to spend our time and attention on as technicians? What is truly important and what isn’t? At least here in Texas, the answer changes seasonally. When it’s 100 degrees outside, your priorities shift from long conversations about people’s pets to conveying necessary information about system problems so we can get […]

A while ago, I walked up on one of our managers who was talking to a junior tech diagnosing an intermittent controls issue on a pool heat pump. In the background, you could hear an EXTREMELY loud compressor. The junior tech had just been moving some wires around, and the next thing he knew, there […]