The old adage goes: “When all you have is a hammer, everything looks like a nail.”  For some techs I know, even having a hammer can be challenging. I was pretty new in business, and my first real “employee” hire in the HVAC part of Kalos was my brother, Nathan. Many of you know him, […]

  One of the most common mistakes I hear techs make is confusing zero ohms with infinite ohms. The fuse above is showing near-zero ohms, which indicates a good electrical path with very little resistance. If there is a perfect path, it would have zero ohms (which isn't actually possible unless you happen to be […]

Service valves are so basic, and we see them with such regularity that we can miss them altogether. Before I give the tips, I want to address the tech who tells the customer it was “probably the service valve” or “the caps were loose” as a plausible reason for a leak without actually making a […]