Educators love lockout relays, and we also love pretending you will still see them out in the field all the time. Sometimes, I have to look myself in the mirror in the morning and sadly repeat, “Lockout relays are dead.” I have to say it several times before the reality sinks in. Before I get […]

Let's take a deeper dive into the magic that is gas defrost. Most techs who are familiar with heat pumps understand the basics of a gas defrost. When we apply this strategy to a larger system where we're only reversing a small part of the system, we need to add some controls and valves to […]

How many times has the following situation happened to you? You're on your way to that final service call. While you're listening to the customer explain their complaints over the phone, there's this precise moment where you've thought: “I know what it is already. This will be a quick one.” Sometimes, intuition proves to be […]