Commissioning a system is critical anytime a technician makes any type of repair or alteration to an existing system. It’s also important if you’re working on a system you’ve never worked on before, and it’s a vital part of a new install start-up. Basically, commissioning systems is an everyday responsibility for technicians, which means everyone […]

One of the most common questions we get from techs is about using a voltmeter to diagnose a high voltage circuit. It's especially tricky when a tech is used to working on a low-voltage or 120V circuit, where there is a clear “hot” side of the circuit and a clear “grounded” side of the circuit. […]

This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]