Old-timers always used to say that running plumbing and condensate drains wasn't rocket science because “water flows downhill.” While that may be true, water also floats in the air, goes uphill, and forces its way through concrete. Here is a look at some of the ways that water moves that impact building comfort and integrity. […]

I knew a tech when I was just starting who was hands down, no questions asked, the best technician at the company I worked. EVERYONE, we are talking over 60 techs… we all knew it. His name was Mike Gilford. Being the little brown-nosing ladder climber I was, I made a complete study of Mike […]

Marley was dead, to begin with. There is no doubt whatever about that. That's the way Charles Dickens begins his “A Christmas Carol,” one of the most well-known pieces of literature in the modern world. A short story that can be read aloud in a few hours has to start memorably, and this one certainly […]