I got this question via email (edited slightly for length): Some things I've done because I've been taught to do them yet I don't know why I do them. One of those things is putting a jumper between w1/e and w2. Sometimes, in the case of a Goodman for example, I've been taught to combine […]

In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]

Full disclosure: as a technician, I was guilty of setting the fan to “on” at the thermostat for many years. I never really thought of any of the negative impacts that could happen. I wanted to circulate the air and keep air moving through the high-efficiency air filter that most of our houses had. Later, I […]