Photo by Brad Hicks at HVAC in SC Right off the top, let me state something loud and clear: The tool does not make the tech. Let that sink in before you move on. A good tech has a solid understanding of WHY they are doing what they are doing, the basic math of the […]

In our line of work, it's all too easy to let your bad experiences inform your present and future experiences. That is especially true if you have a high emotional range. Having “emotional range” is a polite way of saying that you're a bit up and down (maybe even neurotic). We don’t believe that sensitivity […]

Many in our industry can misunderstand the differences between temperature and heat, although these are related. Substances are composed of many moving molecules that change their speed as they release or gain heat. When we heat a glass of water in a microwave, its molecules start to move more quickly. The velocity increase results in […]