Spring and fall are the seasons where all service technicians get turned into janitors. Some techs see this as a chore and don’t particularly enjoy the routines of checklist maintenance. However, it is important to remember that the “shoulder seasons” provide an opportunity for us to perform vital maintenance on systems in order to keep […]

When you think of a salesman, what comes to mind? Do you imagine a quiet person who helps you solve your problems by listening and evaluating you as a customer? Probably not.  When most people hear the word ‘salesman,' they imagine a flashy personality who will talk to you for hours to try to get […]

So many techs are OBSESSED with how to set a charge rather than understanding all of the readings, specs, and system conditions that go into optimum system performance. Before “setting the charge,” I suggest (nay, I REQUIRE) that you do a full visual inspection of the system, have an understanding of the initial factory charge […]