The most common—and often most frustrating—questions that trainers and senior techs get asked sound something like this: “What should my ______ be?” or “My _____ is at ______. Does that sound right?” Usually, when the conversation is over, both the senior and junior techs walk away feeling frustrated because the junior tech just wanted […]

If you work in large commercial offices or mixed-use buildings, you almost certainly work with VAV systems regularly. If you aren't familiar with VAV, this is a quick intro to the basics so that they won't seem so overwhelming. VAV stands for variable air volume; this means that the AHU (air handling unit) can vary […]

The year was 1774, and a man named Tom traveled the Atlantic from England to visit his friend Ben in Philly. Tom was 37 years old, and he had already been through a failed business and lost his wife and child during childbirth. He was a troublemaker by some accounts—a free spirit at the very […]