Do you know how a solenoid valve works? Really? On the surface, I think we all understand how a solenoid valve works. The coil energizes, creating an electromagnet. That temporary magnetism lifts an iron plunger within the valve allowing refrigerant to flow. But is it really that simple? It turns out that the answer isn't […]

This picture is from a recent call I ran that clearly had an interesting past. It had a condensate pump to pump the water just a few feet up to a drain that went to a common drain. The “cleanout” after the trap is supposed to be a vent, not a cleanout, which means it […]

Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]