There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

I was fresh out of school, working as an apprentice at my first real HVAC job, and I was listening in on a shop conversation between a few techs. They were talking about finding so many overcharged systems. One of the techs turns to me and says, “I had a unit yesterday that was so […]

This article is written by one of the smartest guys I know online, Neil Comparetto. Thanks, Neil! Recently, I posted a question in the HVAC School Group on Facebook that went like this: “When designing a residential duct system, what friction rate do you use?” As of writing this, only one answer was correct according […]