I knew a tech when I was just starting who was hands down, no questions asked, the best technician at the company I worked. EVERYONE, we are talking over 60 techs… we all knew it. His name was Mike Gilford. Being the little brown-nosing ladder climber I was, I made a complete study of Mike […]

Let's use a bit of imagination for a minute. Imagine you have two totally identical 3-ton systems. One of them is completely normal, and the other has no fins at all on the evaporator coil. They both have the same charge, airflow, and compressor capacity. What will be different in terms of readings and performance […]

Do you remember the first time you used a ratchet? Neither do I, but I DO remember the context in which I first used one. In order to understand my story with ratchets, I need to introduce you to my grandpa, Don, the man who I have always called “Papa.” My grandpa has done so […]