I'm not sure who first started calling evaporator coil odors “dirty sock syndrome,” but I really wish they hadn't. Nowadays, every tech out there can't help but categorize every odor from the system as “dirty sock syndrome,” and customers just LOVE to hear that they have a “syndrome” named after a dirty locker room smell. […]

As a leader, it’s healthy to take a step back and see if you’ve become “That Boss.” You know, the one who nobody wants to work for and who doesn't have a shred of self-awareness. I worked at a large corporation for 5+ years, and it was easy to tell which managers valued employees. It […]

Most techs and installers know that drains need to be pitched. I use the rule of thumb that drain lines should generally be pitched 1/4″ per foot of horizontal run. One thing that can easily be forgotten is pitching wall penetrations when drilling. It's as simple as drilling with a slight upward angle if drilling […]