I was watching this video on the HVACR Videos channel by my friend Chris Stephens, and I was impressed by how completely he diagnoses the system both visually and with his tools. Take a look. I say this all the time, but a good, efficient technician is one who sees everything and can also quickly […]

There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

Have you ever thought about the relationship between velocity and pressure? If you think about a fluid being forced through a small orifice, you can fairly easily picture the fluid speeding up as it goes through the orifice. However, did you also know that the surrounding static pressure DECREASES at the point of high velocity? […]