There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

This is the second article in a three-part series where we explore advanced psychrometrics. The source material for each of the articles in this series is ACCA Manual P Sections 3, 4, and 5. This article is based on information found in Section 4. If you followed the previous advanced psychrometrics article, you now know […]

As a technician gains skill, they will learn that regularly testing your tools is a huge part of success. It isn't long in the field before techs find out that just because a meter or gauge gives a particular reading, it doesn't ALWAYS mean it is correct. Vacuum is one of these areas. Everything in […]