Jesse Grandbois is one of the techs who reads the tech tips, and he wrote a few tips that he wanted to share on some gas furnace control basics. This tip is about the basic terminal designations on a typical 24v gas valve. Thanks, Jesse! Have you ever noticed the TH/TR terminal on a gas […]

In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]

We all know what excuses are. They tend to sound like, “I would’ve done a better job if I’d just had the right tools!” or “I would have found that disconnected duct if I weren't dispatched at 6 PM!” Some people probably say, “Those aren’t excuses. Those are reasons!” OK, sure, we can call them […]