Spring and fall are the seasons where all service technicians get turned into janitors. Some techs see this as a chore and don’t particularly enjoy the routines of checklist maintenance. However, it is important to remember that the “shoulder seasons” provide an opportunity for us to perform vital maintenance on systems in order to keep […]

My grandfather is a really interesting guy. He grew up working in the Pennsylvania coal mines starting at the age of 7 or 8. Then, he worked as a well driller, was a plumber, went to HVAC school, did some gas work, worked a while as an electrician, became a welder, was a diver, and […]

In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]