It's Friday at 6 PM. The schedule is clear, as far as you can tell. Other guys have been getting cleared right and left, so you call in standby. Five minutes pass. Ten minutes pass. You check in again, and sure as &%$#, there it is! You get sent across town to another call that […]

First, let's state the obvious and clear the air a bit. The photo above is SUPER CHEESY! But this story is about three bad techs who don't know it, so a photo of three models clearly posing in clean clothes makes as good of a proxy for a bad tech as anything else. First off, I'm […]

Airflow, airflow, airflow… When we set up and commission comfort cooling and heating systems, we need to pay more attention to airflow before worrying about the fancy controls or the refrigerant circuit. So, as a thought exercise, let's consider a typical 2-ton, straight cool, TXV residential system and think through what happens when we alter […]