Setting Realistic Customer Expectations w/ Ed Janowiak

Ed Janowiak returns to the podcast to talk about setting realistic customer expectations when designing residential HVAC systems across climates, seasons, and load conditions.

Being honest and aggressive is one of the best ways to set realistic expectations, and our load calculations and equipment selection need to reflect that. Manual J calculations must consider non-design days, not just the design conditions, including partial load conditions. Partial load conditions that aren't accounted for may make it more difficult for the HVAC system to control latent heat, potentially leading to moisture problems indoors.

We have to set expectations in the summer a bit differently than we set expectations in the winter, and we must account for the equipment type when we create expectations. Heat pumps perform differently than furnaces, and oversized furnaces typically present fewer problems than oversized heat pumps in areas with high latent loads.

Clients must also be willing to acknowledge that systems won't perform exactly as designed during partial load conditions. You can put the information in writing and make clients sign the paperwork to ensure that they understand the expectations you've set. Laying out expectations and making clients read them is a good way to prevent conflict or identify clients that may not accept the expectations.

Ed and Bryan also discuss:

Ed's three “Hate Me” reasons
Oversizing furnaces vs. straight-cool A/C units vs. heat pumps
Electrification
Heat pumps in cold climates
Humid vs. arid climates
Designing systems with ancillary dehumidification
Not being responsible for clients' lifestyle choices
ACCA collaboration and industry support

Learn more about the training ACCA has to offer at https://www.acca.org.

Check out the HVACR Training Symposium and order your virtual tickets before, during, or after the symposium (Jan 19-21, 2023) at https://hvacrschool.com/symposium.

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Real training for HVAC ( Heating, Ventilation, Air Conditioning and Refrigeration) Technicians. Including recorded tech training, interviews, diagnostics and general conversations about the trade.

In this short podcast episode, Bryan talks about the CPS Molecular Transformator and what it does.

The Molecular Transformator is a version of a tube-in-shell heat exchanger, which is a method of exchanging heat from one fluid medium to another fluid medium. Tubes containing a fluid pass through a shell containing water or glycol, and there is a heat exchange between that secondary fluid and the fluid being circulated in the tubes. In a Molecular Transformator, the fluid being circulated is recovered refrigerant, and the secondary fluid is water (in a bucket), which absorbs heat from the refrigerant and cools it down to make sure that the refrigerant enters the recovery tank as a liquid.

Refrigerant recovery machines have condensers inside of them, but they are quite small and don’t hold a lot of refrigerant by design; many recovery machines use microchannel coils. A lot of the time, the refrigerant leaving a recovery machine is a liquid-vapor mix and too high-temperature; a lot of people run a hose over the tank or put it in a bucket of ice. The “Molecular Transformator” tries to settle the vapor molecules down into a liquid; it transforms the vapor molecules using the same mechanism as a tube-in-shell heat exchanger.

The main issue is that there will be leftover refrigerant in the Molecular Transformator after recovery. However, you can mitigate this problem with ball valves and proper purging. Do so responsibly to avoid venting refrigerant.

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