Setting Realistic Customer Expectations w/ Ed Janowiak

Ed Janowiak returns to the podcast to talk about setting realistic customer expectations when designing residential HVAC systems across climates, seasons, and load conditions.

Being honest and aggressive is one of the best ways to set realistic expectations, and our load calculations and equipment selection need to reflect that. Manual J calculations must consider non-design days, not just the design conditions, including partial load conditions. Partial load conditions that aren't accounted for may make it more difficult for the HVAC system to control latent heat, potentially leading to moisture problems indoors.

We have to set expectations in the summer a bit differently than we set expectations in the winter, and we must account for the equipment type when we create expectations. Heat pumps perform differently than furnaces, and oversized furnaces typically present fewer problems than oversized heat pumps in areas with high latent loads.

Clients must also be willing to acknowledge that systems won't perform exactly as designed during partial load conditions. You can put the information in writing and make clients sign the paperwork to ensure that they understand the expectations you've set. Laying out expectations and making clients read them is a good way to prevent conflict or identify clients that may not accept the expectations.

Ed and Bryan also discuss:

Ed's three “Hate Me” reasons
Oversizing furnaces vs. straight-cool A/C units vs. heat pumps
Electrification
Heat pumps in cold climates
Humid vs. arid climates
Designing systems with ancillary dehumidification
Not being responsible for clients' lifestyle choices
ACCA collaboration and industry support

Learn more about the training ACCA has to offer at https://www.acca.org.

Check out the HVACR Training Symposium and order your virtual tickets before, during, or after the symposium (Jan 19-21, 2023) at https://hvacrschool.com/symposium.

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HVAC School – For Techs, By Techs

Real training for HVAC ( Heating, Ventilation, Air Conditioning and Refrigeration) Technicians. Including recorded tech training, interviews, diagnostics and general conversations about the trade.

In today’s podcast, Bryan talks with legendary Hydronics author and trainer Dan Holohan about the history of steam heating and some practical applications of old ideas. Recently, Dan has been working on more novels, having published two of them over the past few months.

Steam heating is a “lost art” nowadays; it has become increasingly uncommon and has been disappearing since the Vietnam War. Many people who understood steam heating either retired or died after the Vietnam War. Many elements of steam heating are difficult to understand or surprising. (For example, steam pressure has a surprising relationship with velocity: low-pressure steam moves through piping much more quickly than high-pressure steam.) So, Dan Holohan is on a mission to revive that knowledge and teach the newer generations about the lost art.

There are many older steam heating systems still operating today, especially in the older large buildings in New York. Dan learned a lot about steam heating when working on these old systems and optimizing them. Most of the time, he optimized those systems by removing unnecessary accessories, not by adding components like steam traps.

Many old boilers used coal as a heat source. Nowadays, many old boilers have been fitted with conversion oil burners with thermostats, but they are still piped for coal. Some systems now have multiple risers or massive vents on the main riser to prevent the thermostats from getting too hot too early and satisfying the thermostat too early. We call that master venting, which reduces pressure and allows steam to move very quickly and efficiently.

Dan also discusses:

The 2-PSI standard
Transportation metaphors for BTUs in steam
Harmful renovations for old boilers
Replacement vs. restoration mindsets
Gaps in steam boiler education
Monopolizing the market if you HAVE the education
Boiler piping and venting
Two-pipe vs one-pipe steam

Find out more about Dan and hydronic heating at HeatingHelp.com.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.