Bill Spohn is the MAN(ometer) – 10 Years of TruTech Fun Podcast

In this just-for-fun episode, we celebrate 10 years of great tools and excellent customer service with TruTech CEO Bill Spohn. We hope you enjoy this lighthearted episode with some discussions about company culture, superior service, and a commitment to quality.

TruTech's approach to service goes more beyond selling the tool. The engineers at TruTech aim to learn how technicians plan on using tools. Those engineers want to use their technological expertise to create products that make technicians' lives easier in the realm of diagnosis and measurement. TruTech Tools also works to honor its relationship with the HVAC community and market. The engineers at the company see the value in the relationship between HVAC and building performance. TruTech Tools also carries trusted brands, such as Testo and Carrier.

When it comes to pricing, TruTech Tools believes in pricing based on the market price and backing up the product with superior service. Most of a product's value comes from the seller's service. TruTech Tools also remembers to reward loyal audiences and buyers with discount codes or rewards systems.

Bill Spohn also wants TruTech Tools to develop some more educational materials in the future. The company has a close relationship with the HVAC industry and wants to show its support through a commitment to training.

Overall, TruTech Tools values its connection with the HVAC community and takes pride in its standing as a trusted tool provider for such a great community.

Check out TruTech Tools at trutechtools.com and use the offer code “getschooled.”

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Author:

Bryan Orr

Company: HVAC School

Position: Founder

Bill Spohn

Company: TruTech Tools, LTD

Position: President & CEO

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Real training for HVAC ( Heating, Ventilation, Air Conditioning and Refrigeration) Technicians. Including recorded tech training, interviews, diagnostics and general conversations about the trade.

Chris Hughes and Steve Rogers from The Energy Conservatory discuss TEC’s TrueFlow technology and its crucial role in predicting airflow issues in the sales process, particularly for heat pump retrofits. They explain how the TrueFlow app helps contractors accurately measure both static pressure and airflow in existing systems, enabling them to predict whether proposed equipment changes will work effectively. This is especially vital when considering the growing trend of replacing gas furnaces with heat pumps, as the airflow requirements can differ significantly.

The conversation delves into a detailed example of replacing an 80% efficient 48,000 BTU furnace with a heat pump. They demonstrate how the airflow requirement would nearly double from 652 CFM to 1,200 CFM, potentially causing the static pressure to quadruple due to Fan Law 2 principles. This dramatic increase could lead to significant performance issues if not properly addressed during the system design phase. The experts emphasize that using TrueFlow during the sales process allows contractors to identify potential problems and necessary modifications before installation rather than discovering issues during callbacks.

The discussion also covers the ideal workflow for system assessment and sales, starting with customer comfort evaluation and proper load calculations. It’s important to reduce loads through envelope improvements when possible, particularly in cold climates where heat pump retrofits are becoming more common. Proper system sizing often means going smaller rather than larger, contrary to common industry practices, and the worst HVAC systems are often found in expensive custom homes rather than tract housing.

Key Topics Covered:

TrueFlow technology and its role in system forecasting
Fan Law 2 and its impact on static pressure when changing airflow
Heat pump retrofit challenges and considerations
The importance of accurate load calculations
Dual fuel systems as a solution for cold climates
The relationship between airflow and static pressure
Sales process integration of technical measurements
Common issues with oversized equipment
The importance of envelope assessment
Methods for reducing system loads
Proper duct sizing and modification strategies
The role of proper filter sizing and selection
The benefits of flat-rate pricing for duct modifications
Training resources and support available for TrueFlow users

Check out TEC’s YouTube channel at https://www.youtube.com/@energyconservatory, and you can visit TEC’s website at https://energyconservatory.com/.

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